lime!

isn’t this like saying some people are allergic to asbestos?

i think macos inserts those automatically if you do three dashes.

i hate you

…you just unlocked something it my brain. if it’s the video i’m thinking of, the costumes were all this shit-brown color of latex paint that wrinkled uncomfortably as people mowed in them. like, full-body pterodactyl costumes with dick holes.

strawberries are accessory fruits, not nuts.

sweden calls them worm roses

it’s got a higher pH than any other acid!

now, i’m not the guy that had the original customer service experience you were mad at but that’s my experience with them. whenever they’re split up i rate the “agent performance” at 100% and everything else at whatever i felt they deserved, because if there’s one job that does not deserve more hate its customer service phone jockeys.

but yeah, usually the questions are entirely unfit. our office review thing offered stuff like “i can contribute to my team to further the company’s goals”. it was a consultancy working on-site with customers. we didn’t have teams.

no i mean i don’t know what a “batting average” is or why it’s apples to oranges to compare it to test scores.

i’m assuming you mean that comparing a pure gaussian distribution to a weighted system is unproductive?

but as a customer i can’t be expected to know that a less-than-stellar review of my customer service experience (which i only contact if i already have issues and therefore am predisposed to be irritated at) will reflect badly on the person who fielded my call unless they explicitly tell me that beforehand, which they won’t because that’s not information that the customers need and they don’t really want to be known for treating their personnel badly.

i may have rated the experience a 9 because the phone tree to get to a human was confusing, or because the hold music was shit, or because the agent had to look things up in the company’s slow-ass system so i had to wait. there are a million ways to have a bad time when calling customer service, and if you ask me to rate the experience with one number i would never in a million years give it a 10 unless everything is solved the instant i call.

i have no idea what that means or why it’s relevant.

most countries i know mark <50% as a failing grade

i see this all the time with software designed by americans. on an old job we used a tool called “officevibe” where you’d enter your current impression of your role and workplace once a month. you got some random questions to answer on a 10-degree scale.

when we were presented with the result the stats were terrible because the scale was weighted so that everything below 7 was counted as negative. we were all just answering 5 for “it’s okay”, 3-4 for “could use improvement”, and 6-7 for “better than expected”. there had never been a 10 in the stats, and the software took that as “this place sucks”.

like, of course you downvote a bad response. you’re supposed to help the model get better, right?

slutt is a verb here

that’s not fair

i just do not wish to be perceived