Summary

The Social Security Administration (SSA) is investigating recent outages on its “My Social Security” website, which blocked millions from accessing benefits.

The crashes follow policy changes shifting retirees online and reducing phone support. Elon Musk has been monkeying with America’s retirement system, with no positive results so far.

Musk falsely claimed 40% of SSA calls are fraudulent, fueling criticism. While SSA denies permanent office closures, it admitted to downsizing certain sites.